Privacy Policy

This Privacy Policy describes how One Mart ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from onemartstore.in (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Personal Information We Collect When we use the term "personal information," we are referring to information that identifies, relates to, describes or can be reasonably linked to you. This does not include anonymous or de-identified data. We may collect the following categories of personal information:

  • Contact Details: Including your name, address, billing address, shipping address, phone number, and email address.

  • Account Information: Including your username, password, and security questions.

  • Transaction Information: Including the items you view, put in your cart, or purchase, as well as details about your returns or exchanges.

  • Communications with us: Including information you provide in emails or other communications with our customer support.

  • Device and Usage Information: Including information about your device, browser, IP address, and how you interact with our Services.

How We Use Your Personal Information We use your personal information for the following purposes:

  • Providing Products and Services: To process your payments, fulfill your orders, arrange for shipping, facilitate returns and exchanges, manage your account, and enable you to post reviews.

  • Marketing and Advertising: To send you marketing and promotional communications by email or text message, and to show you advertisements for products you might be interested in.

  • Security and Fraud Prevention: To detect and investigate possible fraudulent, illegal, or malicious activity and to secure our services and your account.

  • Communicating with You: To provide you with effective customer support and maintain our business relationship with you.

  • Legal Compliance: To comply with applicable laws, respond to legal requests, and enforce our terms and policies.

How We Disclose Personal Information We may disclose your personal information to third parties in the following circumstances:

  • With vendors and service providers who perform services on our behalf, such as our e-commerce platform Shopify, payment processors, shipping carriers, and data analytics partners.

  • With business and marketing partners to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services.

  • When you direct us or consent to our disclosure of certain information, such as to ship you products.

  • In connection with a business transaction such as a merger, or to comply with legal obligations and protect the rights of our business and our users.

Relationship with Shopify Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. Information you submit to our Services will be transmitted to and shared with Shopify to enable them to provide and improve their services. For more information, you may want to read Shopify's Terms of Service or Privacy Statement.

Third-Party Websites and Links Our Site may provide links to websites or other online platforms operated by third parties. We are not responsible for the privacy or security of such sites. We recommend you review their privacy policies before providing them with your information.

Children's Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of 18. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information While no security measure is perfect, we take reasonable precautions to protect your information. We retain your personal information for as long as necessary to provide you with the Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices Depending on where you live, you may have certain rights in relation to your personal information. These may include:

  • Right to Access: The right to request access to the personal information we hold about you.

  • Right to Delete: The right to request that we delete the personal information we maintain about you.

  • Right to Correct: The right to request that we correct inaccurate personal information we maintain about you.

You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your request.

International Data Transfers Please note that we may transfer, store, and process your personal information outside the country you live in, including in Canada and the United States, where our service provider Shopify operates. Your information is protected by recognized transfer mechanisms.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

Contact Us Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us.

Email: onemartstore.in@gmail.com